Hassle-Free Returns
At C.K Business Ltd, we prioritize your satisfaction. If you’re not completely happy with your purchase, we offer a 3-day return policy to ensure peace of mind.
Eligibility for Returns
To qualify for a return:
The product must be unused and in its original condition and packaging.
Proof of purchase (receipt or invoice) is required.
Custom-made or personalized items are not eligible for returns unless they are defective.
How to Return a Product
Contact Us: Notify our team by email at ckbusinessltd3@gmail.com or call +250788613986 within 3 days of receiving the product.
Approval Process: We will review your request and provide return instructions.
Ship the Item: Send the product back to us. Return shipping costs are the customer’s responsibility unless the product is defective.
Refunds and Exchanges
Approved returns will be processed within 7–10 business days.
Refunds will be issued to the original payment method.
Exchanges are subject to product availability.
Non-Returnable Items
Items damaged due to misuse or negligence.
Products not in their original condition or missing components.
Clearance or final sale items.
For any questions regarding our Returns Policy, please contact us. We’re here to help!
